The Hanover Insurance Group, Inc. Fourth Quarter and Full Year 2020 Results February 4, 2021 To be read in conjunction with the press release dated February 3, 2021, and conference call scheduled for February 4, 2021 Fourth Quarter and Full Year Operating Highlights The Hanover Reports Fourth Quarter Net Income and Operating Income(1) of $4.43 and $3.02 per Diluted Share, Respectively; Full Year Net Income and Operating Income of $9.42 and $9.32 per Diluted Share, Respectively; Full Year Combined Ratio of 9 ...