You've put a lot of emphasis on service, obviously, with the Green Apron project. What does that look like in terms of staffing, though. I mean, you obviously have to hire more people, but more importantly, you have to retrain a lot of your existing staff as well.How, I guess, receptive have they been to that. And have you faced any challenges. You know, I got to give our partners a lot of credit.They really have embraced both the back to Starbucks strategy and the green Apron service standard. And when I'm ...

You can find original article here Nrn. Subscribe to our free daily Nrn newsletters. Starbucks is on track to complete 1,000 café renovations by the end of 2026, CEO Brian Niccol said during Wednesday’s Q4 earnings call. The previously announced new store designs emphasize improved lighting, seating, and a welcoming aesthetic, and have already been implemented in a few stores in select New York and California markets.  Additionally, Niccol said that the company is piloting a new store prototype with ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Dive Brief: Starbucks’ investments in staffing and faster service, key aspects of its Back to Starbucks strategy, are helping power a turnaround, according to CEO Brian Niccol on a Q4 2025 earnings call Wednesday. More than 80% of Starbucks’ company-owned cafes have hit the goal of 4 minutes or less average service times since the company launched a new sequencing algorit ...

Starbucks has reported a return to global comparable store sales growth, its first increase in seven quarters, benefitting from gains in international markets. Comparable store sales across the coffee giant’s global estate rose 1%. The US market recorded flat same‑store sales overall but moved into positive territory in September 2025. International comparable store sales rose 3%, supported by a 6% increase in comparable transactions. Consolidated net revenues for the quarter were $9.6bn, up 5% from the ...

Seattle-based Starbucks Corporation (SBUX) operates as a roaster, marketer, and retailer of coffee worldwide. Its stores offer coffee, tea, and various food products. With a market cap of $97.1 billion, Starbucks operates through North America, International, and Channel Development segments. The coffee giant has continued to lag behind the broader market over the past year. SBUX stock has dropped 7.8% in 2025 and 13.6% over the past 52 weeks, compared to the S&P 500 Index’s ($SPX) 17.2% gains on a YTD ba ...

Starbucks said Wednesday (Oct. 29) that the turnaround strategy it launched last year led to its first global comparable store sales growth in seven quarters.By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions .Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.The comp ...

You can find original article here Nrn. Subscribe to our free daily Nrn newsletters. Starbucks has reported its first quarter of positive global same-store sales since 2023. The Seattle-based coffee chain’s same-store sales were up 1% systemwide after six straight quarters of declines, while U.S. same-store sales were flat, for the fourth quarter of 2025, ended Sept. 28.  The systemwide sales growth was primarily driven by traffic gains globally. However, in North America, same-store sales were driv ...

Starbucks (NasdaqGS:SBUX) Q4 2025 Earnings Call October 29, 2025 04:15 PM ET Company ParticipantsCatherine Park - VP of Investor RelationsChris O'Cull - Managing DirectorAndrew Charles - Managing DirectorChristine Cho - Managing DirectorCathy Smith - EVP and CFOLauren Silberman - DirectorAndy Barish - Managing DirectorDavid Palmer - Senior Managing DirectorBrian Niccol - Chairman and CEOConference Call ParticipantsSara Senatore - Senior Research AnalystDanilo Gargiulo - Senior Research AnalystBrian Harbour ...

Starbucks (NasdaqGS:SBUX) Q4 2025 Earnings Call October 29, 2025 04:15 PM ET Speaker2Good afternoon. My name is Diego, and I will be your conference operator today. I would like to welcome everyone to Starbucks' fourth quarter fiscal year 2025 conference call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question, simply press star, then the number one on your telephone keypad. If you ...

新运营模式 - 星巴克推出名为"绿围裙服务"的新运营模式 目标将订单到取饮料时间缩短至4分钟以内 旨在重新成为全球最佳客户服务公司 [1] - 该模式核心是通过合理配置门店人员数量和工作安排 以提供客户连接和体验 回归品牌创立初心 [2] 门店策略调整 - 公司决定在2026财年逐步取消移动订单和仅限自提的门店概念 正在评估北美门店组合以确保咖啡店位于正确位置来推动盈利和提供星巴克体验 [5] - 现有80至90家仅限自提门店因过度交易性且缺乏品牌定义的温暖和人际连接 部分将转为带座位的传统咖啡店而非直接关闭 [6] 战略投资与文化重建 - 自2024年秋季担任CEO以来 公司通过"回归星巴克"战略重建企业文化 承诺在今年夏季末前增加全美1万多家自营门店的人员投资 [9] - 未来一年将在美国自营门店额外投资超过5亿美元用于增加工时 提升服务水平 [9] 财务表现 - 公司净收入增长3.8%至94.6亿美元 超出分析师预期的93.1亿美元 [9] - 截至6月29日的季度同店销售额下降2% 为连续第六个季度收缩 但优于分析师预期的1.19%跌幅 [9] - 北美主要市场季度同店销售额稳定下降2% [11]