Technical Support AI agent

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Lennox Invests in AI Agents to Enhance Technician Support and Customer Experience
Prnewswire· 2025-09-10 23:31
The Technical Support AI agent helps dealers and HVAC technicians troubleshoot, service, and repair Lennox equipment more efficiently. Trained on Lennox data and built with a conversational interface, the tool offers on- demand access to essential support functions including warranty lookups, repair parts finder, error code explanations, and step-by-step troubleshooting. It currently recognizes and interprets more than 250 error codes and provides guidance for common service issues. Available in English, Sp ...