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AudioCodes Unveils AI Agents for Improved Customer Engagement
ZACKS· 2025-10-01 23:16
Key Takeaways AUDC introduced AI Agents in Live Hub to power LLM voice bots on enterprise systems.The module supports caller authentication, record updates and workflow triggers for compliance.Live Hub unifies IVR, Voice AI Agents, Live-Agent Assist and translation on one cloud platform.AudioCodes Ltd. (AUDC) recently introduced the AI Agents module in Live Hub to enhance customer satisfaction and time-to-resolution. The introduction of this service on the voice Communications Platform as a Service (CPaaS) ...