Amazon's AI productivity tool, Q Business, struggled with accuracy in its first year, showing "mixed success" and falling "significantly" behind competitors in key features, according to an internal document seen by Business Insider. The document, from March, said Q Business struggled to process tabular and spreadsheet data, drawing complaints from customers, including Accenture, Intuit, and Smartsheet. It also noted difficulties with longer responses and conversational flow."We face challenges with non-te ...

Amazon Web Services’ top executive admonished staff on Thursday for what he called slow product rollouts by the cloud computing provider at its premier Reinvent customer event in December, according to a transcript of a meeting reviewed by Reuters.The Amazon unit typically announces its most ambitious new products and services at the annual conference in Las Vegas. Last year, for instance, AWS showed off its Nova chatbot, pitting it against OpenAI and other artificial intelligence rivals.“Increasingly, we’r ...