Exhibit 99.1 Harte Hanks Reports Fourth Quarter and Fiscal 2023 Full-Year Results Project "Elevate" Sales and Marketing Transformation Revamped for Strategic Growth; Anticipate approximately $6 Million in 2024 Cost Reductions, $16 Million over Two Years; Ends Year with $18 Million of Cash and No Debt Chelmsford, Massachusetts – March 14, 2024 - Harte Hanks, Inc. (NASDAQ: HHS), a leading global customer experience company focused on bringing companies closer to customers for over 100 years, today announced f ...

财务数据和关键指标变化 - 2023年第四季度收入为4950万美元,同比下降9.7% [29] - 2023年全年收入为1.915亿美元,同比下降7.2% [38][39][40] - 2023年第四季度调整后营业利润为400万美元,调整后营业利润率为8.1%,同比有所提升 [36] - 2023年全年调整后营业利润为1220万美元,调整后营业利润率为6.4%,同比下降 [42] - 2023年第四季度调整后EBITDA为520万美元,与去年同期持平 [37] - 2023年全年调整后EBITDA为1680万美元,同比下降 [43] 各条业务线数据和关键指标变化 - 客户服务业务2023年第四季度收入为1770万美元,同比增长6%,全年收入为6330万美元,同比下降5.8% [30][38] - 销售服务业务2023年第四季度收入增加140万美元,全年收入增加870万美元 [30][38] - 营销服务业务2023年第四季度收入为1050万美元,同比下降23%,全年收入为4320万美元,同比下降18.4% [31][39] - 履约及物流业务2023年第四季度收入为2130万美元,同比下降13%,全年收入为8500万美元,同比下降1.3% [32][40] 各个市场数据和关键指标变化 - 公司尚未披露各个市场的具体数据和指标变化 公司战略和发展方向及行业竞争 - 公司启动"Elevate"转型计划,旨在实现持续盈利增长、提高运营效率、吸引人才 [8] - 公司重组销售和营销团队,制定了现代化的市场营销策略,预计将推动销售渠道和管线的增长 [9][10][11][12] - 公司计划通过建立合作伙伴网络来拓展国际业务,预计合作伙伴将成为长期重要的收入来源 [10][11][50][51][52][53][54][57][58][59][60] - 公司正在利用云技术和人工智能能力来为客户提供定制化解决方案,这将有利于客户服务业务的发展 [17] - 公司计划重新定位和发展营销服务业务,将其打造成为增长引擎 [19] - 公司物流和履约业务将专注于战略合作伙伴关系的拓展和利润率的提升 [20][21][22] 管理层对经营环境和未来前景的评论 - 管理层对公司未来前景表示乐观,认为已经建立了良好的增长体系 [26] - 管理层预计2024年下半年及未来几年公司将实现加速增长 [26] - 管理层认为成本优化计划将带来约1600万美元的成本节约,有利于提升盈利能力 [15][35][42] 问答环节重要的提问和回答 问题1 **Michael Kupinski 提问** 询问公司合作伙伴的重要性及具体合作模式 [49] **Kirk Davis 回答** 公司正在寻求与技术公司、销售咨询公司等建立战略合作伙伴关系,通过联合销售、技术整合等方式实现互利共赢,预计合作伙伴将带来30%-40%的收入 [50][51][52][53][54] 问题2 **Michael Kupinski 提问** 询问哪个业务分部在2024年有最大的上升空间 [61] **Kirk Davis 回答** 管理层认为销售服务、客户服务和履约物流业务都有较大的增长潜力,具体取决于销售管线的发展情况,预计下一季度将有更多进展可以分享 [62][63][64]

Table of Contents U.S. SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-07120 HARTE HANKS, INC. (Exact name of registrant as specified in its charter) (State or other jurisdiction of (I.R.S. E ...

财务数据和关键指标变化 - 第三季度收入为4.71亿美元,同比下降12.6%,环比基本持平 [24] - 运营费用同比下降11.8%,环比下降4% [24] - 营业利润为290万美元,同比下降23.7%,环比增长70.6% [24] - 净利润为60万美元,同比大幅下降,环比持平 [25] - EBITDA为390万美元,同比下降11.4%,环比增长44.4% [26] - 调整后EBITDA为420万美元,同比下降6.7%,环比下降4.5% [26] 各条业务线数据和关键指标变化 - 客户服务业务收入同比下降19.4%,环比下降18.7%,EBITDA同比下降33% [27] - 履约及物流服务业务收入同比下降4.1%,环比增长15%,EBITDA同比增长2.8%,环比增长48% [28] - 营销服务业务收入同比下降18.6%,环比下降3%,EBITDA同比下降21%,环比增长15% [29] 各个市场数据和关键指标变化 - 金融服务客户的项目工作完成,导致营销服务业务收入下降 [29] - 消费品行业客户预算减少,导致客户服务业务收入下降 [27] - 最大客户的物流工作增加,以及与大型零售公司的履约业务扩大,带动履约及物流服务业务收入增长 [28] 公司战略和发展方向及行业竞争 - 公司收购Inside Out公司,正在采取措施扩大该业务规模,将成为2024年的重要增长引擎 [14][15] - 公司正在评估拓展国际销售团队的机会,以推动更大规模的交易 [17] - 公司计划利用内部销售部门为自身提供服务,并寻求战略合作伙伴关系以提高间接销售 [17] - 公司启动"Project Elevate"计划,与咨询公司Kearney合作,以提高效率、盈利能力和员工体验 [19][20] 管理层对经营环境和未来前景的评论 - 管理层对公司长期增长机会保持信心,正在努力拓展新行业客户 [27][28][29] - 管理层认为,Project Elevate将对所有业务分部产生积极影响 [29] - 管理层对公司进入2024年的信心较强,认为这将是公司具有里程碑意义的一年 [21][40][41] - 管理层对经济前景保持谨慎乐观,如果出现经济下滑,公司的转型举措将更加及时有效 [40][41] 问答环节重要的提问和回答 问题1 **Michael Kupinski 提问** 公司认为哪个业务分部有最大的机会和增长潜力,是否会在该分部进行更多投资 [33] **Kirk Davis 回答** 公司认为内部销售业务(Inside Out)是一个很好的机会,正在加大投资力度。同时,公司也看到了其他业务分部的机会,会采取平衡的方式进行投资,同时也会关注提高整体盈利能力 [34][35][36] 问题2 **Michael Kupinski 提问** 公司对未来的EBITDA利润率目标是什么 [37] **Kirk Davis 回答** 公司初步目标是将EBITDA利润率提升至10%以上,具体目标将在与咨询公司合作后有更清晰的规划 [38] 问题3 **Michael Kupinski 提问** 对于2023年四季度及2024年初的业务环境和前景,公司有何评估 [39] **Kirk Davis 回答** 公司对现有客户的稳定性持乐观态度,虽然金融和科技行业有所疲软,但公司正在采取措施改善销售转化,对未来充满信心。即使出现经济下行,公司的转型举措也将更加及时有效 [40][41]

Table of Contents U.S. SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-07120 HARTE HANKS, INC. 1 Executive Drive, Suite 303, Chelmsford, MA 01824 (Address of principal executive offices, including ...

Company Participants Conference Call Participants Operator Tom Baumann Before we begin, I want to remind participants that during the call, management's prepared remarks may contain forward-looking statements that are subject to risks and uncertainties. Management may also make additional forward-looking statements in response to your questions today. Therefore, the company claims protection under Safe Harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. A ...

U.S. SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2023 Table of Contents Delaware 74-1677284 1 Executive Drive, Suite 303, Chelmsford, MA 01824 (Address of principal executive offices, including zip code) (512) 434-1100 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commi ...

Tom Baumann - Investor Relations Brian Linscott - Chief Executive Officer Lauri Kearnes - Chief Financial Officer Operator Tom Baumann In addition any projections as to the companyÂ's future performance represented by management include estimates as of today, May 2, 2023, and the company assumes no obligation to update these projections in the future as market conditions change. Thank you, Tom, and good afternoon. We anticipated a challenging first quarter for Harte Hanks, but macroeconomic headwinds were s ...

Table of Contents U.S. SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) ☒ ANNUAL REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2022 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-07120 HARTE HANKS, INC. (Exact name of registrant as specified in its charter) (State or other jurisdiction of (I.R.S. Employer i ...

Harte Hanks, Inc. (NASDAQ:HHS) Q4 and Full Year 2022 Earnings Conference Call March 7, 2023 4:30 PM ET Tom Baumann – Investor Relations Brian Linscott – Chief Executive Officer Lauri Kearnes – Chief Financial Officer Julio Romero – Sidoti & Company Michael Kupinski – Noble Capital Markets Greetings and welcome to the Harte HanksÂ' Fourth Quarter and Full Year 2022 Earnings Conference Call. [Operator Instructions] Please note this conference is being recorded. Tom Baumann Before we begin, I want to remind pa ...