NEW YORK, May 17, 2024 (GLOBE NEWSWIRE) -- Hans Vestberg, Chairman and CEO of Verizon ((NYSE, NASDAQ:VZ), is scheduled to speak at the J.P. Morgan Global Technology, Media and Communications Conference on Tuesday, May 21, at 8:50 a.m. ET. His remarks will be webcast, with access instructions available on Verizon's Investor Relations website, www.verizon.com/about/investors. Verizon Communications Inc. ((NYSE, NASDAQ:VZ) was formed in 2000 and is one of the world's leading providers of technology and communi ...

Over the past couple of months, Verizon Communications Inc. (VZ) has been deploying innovative, human-assisted GenAI applications that streamline processes and ensure positive customer engagements.These cutting-edge tools ease the business processes with Verizon and reduce the cognitive load on store and customer service employees. Designed to work alongside human representatives, these AI tools act as personal guides, leading customers to the best solutions and offers available. This approach allows Verizo ...

公司战略转型 - 公司将人工智能视为下一个主要增长驱动力 计划在未来五年内通过AI实现网络容量翻倍 [1] - 视频流量曾是网络增长主要驱动力 但预计AI需求将很快超越视频流量 [1] - 公司已战略性地布局基础设施以应对预期的AI相关流量激增 包括投资频谱获取以支持数据传输需求增长 [3] AI技术应用 - 已在客户服务运营中整合Google的AI软件 赋能4万名客服代表提升服务质量 [2] - AI工具可监听客服通话 追踪客户情绪和语气 在客户出现不满时通知主管介入 [2] - 自动化账单查询和付款详情等常规流程 使客服能专注于国际旅行协助和账户变更等复杂任务 [2] 商业模式创新 - 计划利用AI提供实时个性化推荐和定制化服务 [2] - 致力于通过商业化移动边缘计算能力 创建以AI为中心的营收流 [3] - 生成式AI工作负载被视为长期重大机遇 同时提升网络性能和运营效率 [3]

业绩总结 - 公司2023年第四季度实现了450亿美元的固定无线接入收入[115] - 公司预计未来每年在预付费价值业务上会有良好的改善[8] - 公司在财务上非常谨慎，2023年促销预算低于2022年，2024年预计保持在相同水平[58] 用户数据 - 移动基地约15%的用户使用宽带服务，预计市场份额将翻倍以上[50] - 公司在前100个市场中，有97个市场的网络排名第一[100] - 公司目前在市场上享有15%的价格溢价，主要是由于网络和myPlan的独特价值主张[101] 未来展望 - 公司计划在4到5年内达到400万到500万固定无线接入用户，已建立足够的网络容量支持未来增长[87] - 公司对未来的长期设计网络充满信心，认为可以满足并超越50倍的流量增长[111] - 公司仍然看好私人网络和边缘计算的商业机会，认为这是一个强大的用例[117] 新产品和新技术研发 - 公司在光纤业务方面拥有20年经验，每年增加约50万个开放销售单位，通过混合搭配套餐和移动连接降低流失率[91] - 公司在光纤业务方面采取了混合搭配套餐的策略，取得了良好的NPS和低流失率[92] - 公司认为网络是最重要的差异化因素，C波段部署后，流失率降低4个基点，毛增长动力提高7%，高端用户比例提高10%[99] 市场扩张和并购 - 公司通过收购TracFone扩大了在预付费市场的份额，使得公司在市场的各个细分领域都有覆盖[38] - 公司的与Comcast和Charter的批发业务对公司的利润和收入增长做出了重要贡献[40] - 公司认为有线电视公司主要针对的市场不同于公司的主要市场，因此合作是对公司有益的[44]

NEW YORK, May 14, 2024 (GLOBE NEWSWIRE) -- Verizon is enhancing the customer experience through new GenAI tools that are reimagining and improving the way the company serves its customers. In recent months, Verizon has been developing – and deploying – industry-leading, human-assisted GenAI applications to simplify experiences and help make every interaction a positive one. These new tools make it simple to do business with Verizon and help reduce the cognitive load on store and customer service partners. T ...

Smithfield, Rhode Island, garage to deploy electric fleet and charging infrastructure for Fios vehicles.Deployment part of Verizon's goal to achieve net-zero operational emissions by 2035.Verizon operates one of the largest private fleets in the United States. SMITHFIELD, R.I., May 13, 2024 (GLOBE NEWSWIRE) --  Verizon is powering its sustainability commitments by rolling out its first electric fleet in Smithfield, Rhode Island. The Smithfield Garage Work Center (GWC) is the first Verizon garage in the nat ...

BRYAN-COLLEGE STATION, Texas, May 13, 2024 (GLOBE NEWSWIRE) -- The Verizon Frontline Crisis Response Teams recently completed a deployment in support of first responders participating in INTEROP 2024, an annual training exercise hosted by Texas A&M University's ITEC Interoperability Institute and Texas A&M Engineering Extension Service (TEEX) that focuses on maintaining and restoring critical communications during large-scale public safety response efforts. This year's exercise simulated what it would take ...

NEW YORK, May 10, 2024 (GLOBE NEWSWIRE) -- Sowmyanarayan Sampath, executive vice president for Verizon ((NYSE, NASDAQ:VZ), and CEO for Verizon Consumer, is scheduled to speak at the MoffettNathanson Media, Internet & Communications Conference on Tuesday, May 14, at 9:00 a.m. ET. His remarks will be webcast, with access instructions available on Verizon's Investor Relations website, www.verizon.com/about/investors. Verizon Communications Inc. ((NYSE, NASDAQ:VZ) was formed in 2000 and is one of the world's le ...

LANSING, Mich., May 09, 2024 (GLOBE NEWSWIRE) -- Verizon Public Sector today announced it has been awarded a new contract by the State of Michigan valued at $100 million. Through this agreement, state agencies and affiliated entities will have access to Verizon's award-winning network and a comprehensive suite of communications solutions designed to help enable Michigan to best serve the state's more than 10 million residents. The contract also allows eligible Michigan cities, townships, villages, counties, ...

BASKING RIDGE, N.J., May 09, 2024 (GLOBE NEWSWIRE) -- Verizon Communications Inc. ((NYSE, NASDAQ:VZ) has announced preliminary results of the shareholder vote at its annual meeting, which was held today in a virtual-only format. Verizon's shareholders elected each of Verizon's 10 directors to a one-year term. Shareholders also voted in favor of two management proposals: Approved the compensation of the company's named executive officers as described in the 2024 proxy statement; andRatified the appointment o ...