BREAKING: Futures Rise After Volatile, Mixed Market Session A heavyweight battle is brewing in the enterprise software market pitting Salesforce (CRM) versus ServiceNow (NOW). That's the emerging view on Wall Street amid announcements at Salesforce's Dreamforce conference. Salesforce stock rose in early trading today. The Salesforce Dreamforce conference started on Tuesday. The software maker hosts an investor day late Wednesday. Aiming to boost the adoption of artificial intelligence products by enterprise ...

Salesforce is adding voice to its Agentforce software, letting clients go beyond text when using artificial intelligence agents to respond to customer questions.With Agentforce Voice, companies can customize the tone and speed of voices and adjust the pronunciation of specific terms, Salesforce said Monday, ahead of its Dreamforce conference in San Francisco this week. The feature also allows people to interrupt the AI agent during phone calls.Voice is becoming a bigger part of the generative AI boom, which ...