This story was originally published on CIO Dive. To receive daily news and insights, subscribe to our free daily CIO Dive newsletter. As the financial sector harnesses generative AI’s capacity to speed and simplify processes, Bank of America has leaned on sustained research and technology investments to rapidly scale multiple use cases. The firm unveiled a generative AI-powered knowledge management assistant called AskGPS for its Global Payments Solutions division last week. In-house engineers fed the mo ...