Emplifi为Dine Brands Global, Inc.提供客户恢复工作流程 - Emplifi宣布为Dine Brands Global, Inc.提供了显著改进的客户恢复工作流程[1] - Dine Brands在几周内部署Emplifi的社交媒体管理功能后，社交媒体客户恢复工作效果立竿见影[2] - Dine Brands能够优先处理社交媒体客户恢复案例，实时跟踪客户数据，并快速将客户反馈传达给特许经营者[3]

PASADENA, Calif.--(BUSINESS WIRE)--Sip your way into the St. Patrick’s Day spirit at Applebee’s with the return of its festive and refreshing Saintly Sips™! Now for a limited time, guests can celebrate and raise a glass of the $5 Tipsy Leprechaun and the NEW $7 Pot O’ Gold Daq-A-Rita made with premium spirits. A bright green clover cocktail, the Tipsy Leprechaun is a top shelf tea made with Jameson Irish Whiskey, melon liqueur, blue curaçao, premium lemon sour, lemon-lime soda, and a gold sugar rim. Or s ...

PASADENA, Calif.--(BUSINESS WIRE)--Dine Brands Global, Inc. (NYSE: DIN), the parent company of Applebee's Neighborhood Grill & Bar®, IHOP® and Fuzzy’s Taco Shop® restaurants, will announce its fourth quarter 2023 financial results on February 28, 2024, before the stock market opens. In conjunction with this announcement, Dine Brands will also host a conference call at 9:00 a.m. (Eastern Time) that morning to discuss the Company’s financial results and business outlook. A live webcast of the call will be a ...

IRVING, Texas--(BUSINESS WIRE)--Fuzzy’s Taco Shop has been recognized as one of the top 500 franchises in Entrepreneur’s Franchise 500®, the world’s first and most comprehensive franchise ranking. For 45 years, the annual Entrepreneur Franchise 500® has been a highly sought-after honor in the franchise industry and recognized as an invaluable resource for potential franchisees. The 2024 Franchise 500® ranks Fuzzy’s Taco Shop as #434 for its outstanding performance in areas including unit growth, financia ...

IHOP合作活动 - IHOP宣布推出“Stacking Up Joy”全国平台，旨在将人们聚集在其餐厅所服务的社区中[1] - IHOP与Feeding America合作推出“Month of Giving”活动，旨在解决美国各地社区的食品不安全问题[2] - IHOP的Feeding America倡议将在当地社区与组织合作，支持长期解决食品不安全问题的政策[3]

PASADENA, Calif.--(BUSINESS WIRE)--IHOP continues its breakfast innovation journey with the launch of its Pancake of the Month program. Pancake of the Month is a new way for guests to enjoy the world-famous IHOP pancakes they know and love in unique, craveable flavor combinations for a limited time each month. Starting on Thursday, February 1 – and on the first of every following month – a new flavor will be available as a full stack, side, or as part of a pancake combo for the calendar month. “IHOP is t ...

财务数据和关键指标变化 - 第三季度收入约为2.026亿美元,较上年同期2.332亿美元下降13%,主要是由于去年10月将69家公司自营餐厅转让给加盟商所致 [12][13] - 经调整EBITDA为6060万美元,较上年同期6360万美元下降 [49] - 经调整每股摊薄收益为1.46美元,较上年同期1.66美元下降 [49] - 经营活动产生的现金流为7930万美元,较上年同期6350万美元增加 [51] - 资本支出为3200万美元,较上年同期1950万美元增加 [52] - 截至第三季度末,总未受限现金为9820万美元,较第二季度末9800万美元基本持平 [52] 各条业务线数据和关键指标变化 Applebee's - 第三季度同店销售下降2.4% [20] - 平均每周销售额超过5.2万美元,超过疫情前水平 [21] - 推出"全天候畅吃鸡翅"等促销活动,销售额达710万美元,约1.14亿只鸡翅 [23] - 10月重新推出"一美元马提尼"促销,初步效果良好 [25] - 正在重新设计和推出网站和应用程序,以提升客户体验 [26][27] - 正在测试200多种新菜品,并计划在2024年推出新的饮品概念 [28][29] IHOP - 第三季度同店销售增长2%,连续10个季度实现同店销售增长 [15] - 平均每周销售额超过3.78万美元,超过疫情前水平 [15] - 推出"薄饼塔可"、新口味华夫饼等新品,反响良好 [30][31][32][33] - 8月推出儿童免费就餐和全天候薄饼5美元等促销活动,同店销售、客单价和客流量均超过家庭餐饮指数 [35] - 与Kraft Heinz合作在零售渠道销售IHOP咖啡,并在沃尔玛推出IHOP冰拿铁 [36] - 正在推进新的POS系统和平板电脑部署,会员计划会员数已达700万 [37] 各个市场数据和关键指标变化 - 国际市场第三季度同店销售增长强劲,是IHOP和Applebee's双品牌餐厅的孵化器 [41] - 今年已在国际市场开设16家新餐厅,主要集中在波多黎各、加勒比海地区、拉丁美洲、中东和加拿大等核心市场 [41] 公司战略和发展方向及行业竞争 - 公司正专注于提升客户体验、推动菜品和营销创新,以及推动新店开发等三大支柱战略 [17][19] - Applebee's正在测试新菜品和饮品,并优化网站和应用程序,以吸引新老客户 [26][27][28][29] - IHOP正在推进新的POS系统和会员计划,并在零售渠道拓展新的产品线 [36][37] - 公司收购的Fuzzy's Taco Shop品牌正在制定新的"巴哈"战略,包括餐厅设计、菜单更新和客户体验提升等 [38][39] - 公司正专注于转换式开店和经济高效的新餐厅原型,以应对当前的建设成本和许可挑战 [138][139] - 公司密切关注行业竞争动态,并保持灵活的营销策略,能够根据需要进行反应性促销 [140][141][142][143] 管理层对经营环境和未来前景的评论 - 消费者正在限制非必需性支出,但外食仍是他们重视的消费场景 [8][9][10] - 消费者更倾向于选择家庭餐饮和休闲餐饮品牌,而减少快餐品牌的消费 [8][9] - 公司品牌提供丰富的价值和优质的用餐体验,与消费者当前的需求相匹配 [10] - 预计2024年商品价格通胀将温和上升,但不会像2022年那么高 [56] - 公司将继续密切关注成本环境的变化,并与加盟商合作调整定价策略 [55] 问答环节重要的提问和回答 问题1 **Eric Gonzalez 提问** Applebee's在第三季度的客流量趋势如何,全天候鸡翅促销的表现如何?重新推出"一美元马提尼"的预期如何? [64] **Tony Moralejo 回答** Applebee's第三季度客流量有所改善,全天候鸡翅促销表现超出预期,带来了增量销售和客单价。重新推出"一美元马提尼"的初步效果良好,93%的交易都包含了餐品购买。Applebee's将继续推出创新的营销活动,为客户提供优质的价值和体验。 [66][67] 问题2 **Jake Bartlett 提问** Applebee's第三季度的销售趋势如何,是否有季节性因素影响? [79][80] **John Peyton 和 Tony Moralejo 回答** Applebee's第三季度的全天候鸡翅促销表现较好,可能是该季度销售较强的时期。但整体而言,Applebee's销售趋势较为稳定,没有明显的季节性因素影响。 [81][82][83] 问题3 **Jeffrey Bernstein 提问** 公司对2024年的商品价格和人工成本趋势有何预期?能否分享第三季度各品牌的定价贡献? [96][97] **Vance Chang 回答** 公司预计2024年商品价格通胀将温和上升,但不会像2022年那么高。第三季度,Applebee's平均菜价上涨约4%,IHOP平均菜价上涨约8%。公司会密切关注成本环境变化,并与加盟商合作调整定价策略。 [98][101]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-15283 Dine Brands Global, Inc. (Exact name of registrant as specified in its charter) Delaware 95-3038279 ...

Dine Brands Global, Inc. (NYSE:DIN) Q2 2023 Earnings Conference Call August 3, 2023 9:00 AM ET Company Participants John Peyton – Chief Executive Officer Vance Chang – Chief Financial Officer Tony Moralejo – President of Applebee's Jay Johns – President of IHOP Brett Levy – Vice President of Investor Relations and Treasury Conference Call Participants Eric Gonzalez – KeyBanc Jake Bartlett – Truist Securities Todd Brooks – The Benchmark Company Nick Setyan – Wedbush Brian Mullan – Piper Sandler Andrew Wolf – ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 (Exact name of registrant as specified in its charter) Delaware 95-3038279 (State or other jurisdiction of incorporation or Pasadena CA organization) (I.R.S. Employer Ident ...