Nearly 10,000 customer care agents will be empowered with AI-driven capabilities, leading to faster resolution times and better customer experience RIVERWOODS, Ill., April 9, 2024 /PRNewswire/ -- Cloud Next '24, LAS VEGAS -- Discover today announced a strategic collaboration with Google Cloud to introduce generative AI (gen AI) technology into its customer care centers. This collaboration aims to enhance the customer and agent experience, and improve agent productivity, offering faster, more personalized, a ...

公司业务 - PULSE网络是领先的借记卡支付、现金取款和账户转账服务提供商[23][1] - Diners Club通过与许可证持有人建立全球接受网络来赚取收入[24][2] - 公司与多家金融机构、网络或商业服务提供商达成协议，支持Discover Global Network上的产品发行或支付处理[25][3] - 公司通过多种渠道获取新的信用卡客户，包括直邮、互联网、媒体广告等[29][4] 产品与服务 - Discover it卡提供每季度更换类别的5%返现奖励，以及其他购买的1%返现奖励[39][5] - 公司提供身份盗窃保护、付款保护和钱包保护等服务[43][6][7][8] - 通过Discover.com、Discover移动应用程序和美国客服人员管理信用卡账户，提供多种沟通渠道和主动通知[48][9] - 为私人学生贷款、个人贷款、住房贷款和存款产品客户提供在线账户服务[49][10] 市场竞争与风险管理 - 金融服务业竞争激烈，与其他金融服务提供商竞争，包括金融科技公司和支付网络[58][11] - 公司的风险管理模型遵循三线防御原则，包括执行、监督和独立验证[76][12] - 公司的风险管理框架由董事会批准，指导风险承担水平相对于期望的财务回报、战略目标和其他利益相关者目标[78][13] - 公司通过风险委员会结构和标准化流程提供风险透明度，包括定期与管理风险委员会会议、风险监督和审计委员会报告[79][14] 资本规划与高管团队 - 资本规划框架包括预测资本水平、建立资本目标、监测资本充足性，并确定部署多余资本的战略选择[106][15] - 公司的高管团队包括执行官和管理委员会成员，首席执行官Michael G. Rhodes拥有丰富的金融行业经验[139][16]

Discover Financial Services Corp. (NYSE: DFS) NEW YORK, Feb. 20, 2024 /PRNewswire/ -- Moore Law PLLC, a law firm focusing on securities litigation located on Wall Street in downtown New York City, is investigating potential claims concerning whether the following proposed mergers are fair to shareholders. Moore Law may seek increased consideration, additional disclosures, or other relief on behalf of the shareholders of these companies. If you remain a Discover shareholder and have concerns about the fair ...

Discover Financial Services (DFS) recently announced that it will be acquired by Capital One Financial Corporation (COF) in an all-stock deal for $35.3 billion. Under this transaction, Capital One will provide 1.0192 shares of its company for each DFS share. This represents a premium of 26.6% on DFS’s closing price of $110.49 on Feb 16, 2024. The deal is expected to close by late 2024 or early 2025, subject to regulatory and shareholder approvals and closing conditions. After closing, Discover Financial sha ...

收购协议 - Capital One Financial与Discover Financial Services达成收购协议，市场对此表示乐观，Discover股价上涨11%[1] - Capital One计划以353亿美元收购Discover，两家公司在信用卡领域有不同的定位，合并后将成为强大的信用卡发行商[2] - 根据交易条款，每股Discover股票将以1.0192股Capital One股票交换，为Discover股东提供了约26.6%的溢价[3] 市场反应 - 交易存在监管不确定性，导致Capital One股价下跌，如果交易完成，现有的Capital One股东将拥有合并后企业的约60%股权[4] - Discover股价上涨并未达到26%，部分原因是因为Capital One股价下跌，以及交易存在监管不确定性[5] - Discover股价回升至去年夏季的水平，但对于长期持有Discover股票的投资者来说，这一消息可能是喜忧参半的[6] 合并前景 - 如果交易获批，合并后的企业将成为强大的信用卡发行商，有能力与JPMorgan Chase和美国银行等行业领导者竞争[7] - 如果交易未能完成，Discover将不会受到风险，但股价可能会下跌，因为公司将不得不自行重建声誉[8] - 投资者对合并的潜力感到兴奋，但没有必要匆忙购买Discover股票，因为股价已经出现了初始的上涨[9]

NEW YORK, Feb. 19, 2024 /PRNewswire/ -- Kuehn Law, PLLC, a shareholder litigation law firm, is investigating potential claims related to the below-listed proposed mergers.  Kuehn Law may seek additional disclosures or other relief on behalf of the shareholders of these companies.  Kuehn Law is investigating whether the Boards of the below companies 1) acted to maximize shareholder value, 2) failed to disclose material information, and 3) conducted a fair process:  Discover Financial Services (NYSE: DFS) cl ...

公司背景 - Discover是一家数字银行和支付服务公司，成立于1986年，是美国金融服务行业中最知名的品牌[3] - Discover是美国最大的信用卡发行商之一，发行了Discover®卡，是美国的现金奖励先驱[3] - Discover通过其银行业务提供私人学生贷款、个人贷款、房屋贷款、支票和储蓄账户以及存款证书[3] - Discover运营Discover Global Network®，包括Discover Network、PULSE®和Diners Club International®，在全球范围内拥有数百万家商户和现金提取点[3] 会议信息 - Discover的首席财务官将在2024年RBC Capital Markets全球金融机构会议上发表演讲[1] - Discover将在投资者关系网站上发布会议当天的现场网络直播链接，回放将在会议结束后的90天内提供[2]

Discover新广告发布 - Discover将在2月11日的大赛前发布新广告“Robots”，由著名女演员Jennifer Coolidge主演[1] - 广告中通过Coolidge的喜剧表演突出了消费者对与客服互动时期望与真人而非机器人交流的不满情绪[2] - Discover的首席营销官Jennifer Murillo表示，公司提供24/7的美国客服代理服务，致力于为客户创造愉快的体验[3]

RIVERWOODS, Ill.--(BUSINESS WIRE)--John Greene, Executive Vice President and Chief Financial Officer of Discover, will present at the UBS Financial Services Conference on Monday, February 26, 2024, at 10:30 a.m. ET. A link to the live webcast will be posted on the day of the conference to Discover's Investor Relations website at http://investorrelations.discover.com. A replay will be available for 90 days after the conference at the same website address. About Discover Discover Financial Services (NYSE: ...

gesrey Discover Financial Services (NYSE:DFS) is an American financial services company. Founded in 1985, Discover Financial is now a $27 billion (by market cap) major financial services player that employs more than 20,000 people. The company reports results across two business segments: Digital Banking, 98% of FY 2023 revenue; and Payment Services, 2%. On one hand, Discover Financial might look like a bank. And, in a way, that’s exactly what it is. Traditionally speaking, that’s been a pretty good bus ...