Infosys has launched the Infosys Customer Experience Suite for Salesforce, a set of enterprise solutions designed to automate and optimise customer engagement processes. The release extends Infosys’s collaboration with Salesforce, targeting organisations seeking to scale digital operations and integrate AI-driven automation across sales, service, and marketing channels. Furthermore, the suite leverages Infosys Topaz, a portfolio of AI-based services and platforms, in combination with the agentic AI capab ...

BLS International Services has informed the Exchanges and Investors of a recent directive issued by the Ministry of External Affairs (MEA), which temporarily restricts the company from participating in new Indian Mission tenders for a period of two years. This development does not impact the company’s current financials or ongoing operations. All existing contracts with Indian Missions across the globe remain valid and continue to operate as scheduled. Additionally, the order will not have any significant ...

Dinesh Rao, EVP & Chief Delivery Officer, Infosys, said, "Agentic AI is redefining how enterprises operate. Through our strengthened collaboration with Salesforce and our capabilities for Agentforce, we are uniquely positioned to empower businesses to excel in this new era. By integrating cutting-edge technology offerings, such as Infosys Topaz, and a deep understanding of our clients' needs, we are empowering businesses to unlock sustainable growth, enhance productivity, and build a foundation for long-ter ...