AT&T Inc. (T) has reinforced its focus on the customer-centric business model by promising to pay bill credits for any network outage across its wireless and fiber networks for consumers and small businesses. The first-of- its-kind industry initiative, dubbed AT&T Guarantee, aims to maintain customer loyalty and win back trust after the carrier faced severe backlash for a nationwide wireless service outage last year. An independent investigation by the Federal Communications Commission found that the 12-hou ...

This article has been reviewed according to Science X's editorial process and policies . Editors have highlighted the following attributes while ensuring the content's credibility: Credit: CC0 Public Domain AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages and still paying for it. Dallas-based telecom giant AT&T has heard the complaints and is launching a bill credit guarantee to stop customers from paying for service on days whe ...

AT&T will begin offering customers bill credits for network outages.The new program, announced Wednesday (Jan. 8) in a press release and set to go live Thursday (Jan. 9), comes after a year in which the telecom sector and its customers suffered a wave of disruptions.For example, AT&T in February saw a nationwide outage that lasted over 12 hours, blocking over 92 million calls and preventing more than 25,000 911 calls, Reuters reported Wednesday. Rival networks Verizon and T-Mobile suffered similar outages, ...

Telecom giant AT&T on Wednesday announced that it will offer bill credits to customers who are affected by network outages as part of an initiative to attract customers in the wake of the industry experiencing several significant disruptions last year. In February 2024, AT&T was hit with a nationwide wireless service disruption that lasted more than 12 hours, blocked over 92 million calls and prevented over 25,000 attempts to contact the 911 emergency call line. The company provided a bill credit to affecte ...

There was a time, not too long ago, when you could buy a mega cap stock with a solid divided and ignore it for decades. You knew the dividend check was always going to clear, and the company’s Board of Directors was going to ensure growth of that dividend over time. Somewhere along the way, several of these stalwarts of industry slipped up along the way. Today’s Bear of the Day belongs to one of those industry titans which has sort of slipped up over the last five years or so.I’m talking about Zacks Rank #5 ...

AT&T (T) is one of the stocks most watched by Zacks.com visitors lately. So, it might be a good idea to review some of the factors that might affect the near-term performance of the stock.Shares of this telecommunications company have returned -5.6% over the past month versus the Zacks S&P 500 composite's -2.8% change. The Zacks Wireless National industry, to which AT&T belongs, has lost 9.8% over this period. Now the key question is: Where could the stock be headed in the near term?Although media reports o ...

DALLAS, Jan. 8, 2025 /PRNewswire/ -- The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small businessesKey Takeaways:  AT&T is leveling up the industry with a bold guarantee to our customers, promising an elevated experience focused on connectivity they can depend on, deals they want, and the prompt, friendly service they deserve. All guaranteed, or we make it right. We're the first and only carrier to launch a customer guarantee for both ...

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AT&T is the leading NG911 Service Provider in the United States with direct contracts covering a population of over 80 million and a market share of approximately 30%.SAN ANTONIO, Jan. 7, 2025 /PRNewswire/ -- Frost & Sullivan recently researched the next-generation 911 market and, based on its analysis, recognizes AT&T with the 2024 US Market Leadership Award, for the sixth consecutive year. The company's comprehensive and transformational approach to public safety enhances situational awareness, expands in ...

公司概况 - Verizon Communications 和 AT&T 是电信行业中知名的被动收入股票 [5] - Verizon 的股息收益率为 6.8% 而 AT&T 的股息收益率为 4.8% [8][16] 财务表现 - Verizon 的毛利率从 56.6% 提升至 61.5% 净债务从 1330 亿美元减少至 1280 亿美元 [7] - AT&T 的股票在 2024 年上涨了 36% 股息收益率为 4.9% 总回报率约为 45% [15] - Verizon 的股票在 2024 年上涨了 5% 股息收益率为 6.8% 总回报率约为 13% [14] 投资回报 - 投资 50000 美元于 Verizon 预计每年可获得 3400 美元的股息收入 [16] - 投资 50000 美元于 AT&T 预计每年可获得 2400 美元的股息收入 [12] 战略发展 - Verizon 正在收购 Frontier Communications 以增强服务捆绑竞争力 但可能因交易不确定性和增加的债务对股价产生拖累 [4] - AT&T 在关键领域取得进展 包括提高毛利率 增加自由现金流和减少债务 [10] 市场表现 - AT&T 的股票表现优于 Verizon 2024 年总回报率是 Verizon 的三倍以上 [12][15] - Verizon 的股票表现虽然稳健 但仍落后于标普 500 指数 [6]