Amazon's AI productivity tool, Q Business, struggled with accuracy in its first year, showing "mixed success" and falling "significantly" behind competitors in key features, according to an internal document seen by Business Insider. The document, from March, said Q Business struggled to process tabular and spreadsheet data, drawing complaints from customers, including Accenture, Intuit, and Smartsheet. It also noted difficulties with longer responses and conversational flow."We face challenges with non-te ...

亚马逊AI代理产品Quick Suite发布计划 - 亚马逊正在测试名为Quick Suite的新型AI驱动工作空间软件 旨在通过统一AI代理实现商业洞察、深度研究和自动化来提升企业用户决策与执行效率 [1][2] - 该产品将整合AWS现有服务包括数据分析平台QuickSight和AI聊天机器人Q Business 并新增名为Quick Flows的预建工作流功能 支持通过自然语言提示自动化任务 [12][13] - 内部测试已邀请至少50家公司参与私人预览 同时开始内部beta测试 但原定7月中旬的正式发布已推迟至9月 [3][14][15] 市场竞争格局与战略定位 - Quick Suite代表亚马逊在AI代理领域与谷歌、微软、OpenAI、Salesforce等科技公司及初创企业竞争的关键举措 代理工具成为生成式AI最新前沿技术 [4] - 这是亚马逊进军企业级软件即服务(SaaS)市场的又一次尝试 虽然公司在云计算领域领先 但在基础设施上层软件市场尚未取得显著突破 [5] - 超过40%的企业用户预计将很快采用AI增强工作环境 AWS通过提供集成解决方案旨在引领这一转型趋势 [6] 客户反馈与早期采用者 - 测试用户反馈积极方面包括：相比Q Business更简化的设置和直观设计 深度研究功能受到好评 支持连接Jira等外部工具的能力获得认可 [16] - 测试中发现的挑战包括：虚拟云环境的网络限制问题 以及连接数据源时繁琐的权限要求 [17] - 早期采用企业包括宝马、Intuit和科氏工业等知名客户 同时Remitly、纳斯达克、Smartsheet等已使用Q Business服务 [11][12][17] 产品功能特性 - Quick Suite包含深度研究代理功能 可从公司内部和外部数据生成报告 并支持客户创建针对特定业务功能或团队需求的定制代理 这些代理可在组织内共享 [13] - 产品定位为代理驱动的自动化工具 AI代理被设计为能够独立采取行动并使用工具完成任务的新型技术形态 [4] - 该产品内部曾用代号Q Business Suite Quick是潜在品牌名称之一 现确认命名为Quick Suite [10]

Amazon's cloud business is planning a major revamp of its AI application strategy, with a new bundled service, Business Insider has learned. Internally called Q Business Suite (QBS), the new service is described as a "unified workspace" that combines business intelligence and generative AI capabilities from existing Amazon tools such as QuickSight, Q Business, and Q Apps, according to internal documents obtained by BI.QuickSight is Amazon Web Services's data visualization software, and Q Business is the co ...

Amazon wants companies to build public-facing chatbots using its Q Business assistant. On Wednesday, the company announced that Q Business, its AWS-hosted AI assistant that can answer questions, provide summaries, and complete tasks, now supports anonymous user access. This effectively means that AWS users can now create Q Business chatbots for websites, support portals, and more to help their customers search documentation, complete self-service requests, and so on. “This capability allows guest users to ...