Five9公司市场趋势 - Five9公司可能受益于年轻人市场的显著趋势[1] - 五分之一的青少年消费者仍然更喜欢使用手机进行客户服务功能[3] - Five9提供的基于云的解决方案可以快速连接客户的用户和适当的客户服务代理，并迅速提供关于用户的详细信息[4]

Five9任命Steve Blood为市场情报和宣传副总裁 - Steve Blood曾在Gartner担任副总裁和分析师，专注于客户服务和支持技术领域，撰写了多篇行业定义性研究报告[2] Five9的智能CX平台提供全面的解决方案 - Five9宣布任命Steve Blood为市场情报和宣传副总裁，以塑造和提升公司在全球客户体验领域的地位[1] - Five9的智能CX平台提供全面的解决方案，包括联系中心、全渠道互动、工作人员管理、AI、自动化和旅程分析等功能，服务于全球2500多家组织[4]

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced the exercise of the entire $97.5 million aggregate principal amount option to purchase additional 1.00% convertible senior notes due 2029 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933 (the “Act”), resulting in a total offering size of $747.5 million. The notes to be sold in connection with the exercise of the opt ...

fizkes/iStock via Getty Images Five9 (NASDAQ:FIVN) is a cloud contact center software (CCaaS) provider that empowers businesses to manage customer interactions through the cloud. They offer a suite of features including call center functionality, omnichannel communication, and customer analytics. FIVN went public in 2014, with an initial share price of $7.6. Since its IPO, the stock has experienced significant volatility. I first covered FIVN in 2020, when I rated the stock a buy due to the seemingly st ...

文章核心观点 - Five9股票近期呈下跌趋势，但因处于超卖区域且华尔街分析师认为公司盈利将超预期，有望趋势反转 [1] 超卖股票识别指南 - 用相对强弱指数（RSI）识别股票是否超卖，它是衡量价格变动速度和变化的动量振荡器 [2] - RSI在0到100之间波动，通常RSI读数低于30时股票被视为超卖 [3] - RSI可帮助快速检查股票价格是否接近反转点 [4] - 若股票因不合理抛售压力远低于公允价值，投资者可寻找入场机会以从反弹中获利 [5] - RSI有局限性，不能单独用于投资决策 [6] Five9趋势反转原因 - Five9的RSI读数为29.45，表明大量抛售可能即将结束，股价可能反弹以恢复供需平衡 [7] - 除技术指标外，基本面指标也显示股票可能反弹，卖方分析师上调今年盈利预期，使共识每股收益预期在过去30天内提高50.1%，盈利预期上调通常会带来短期股价上涨 [8] - Five9目前Zacks排名为2（买入），处于基于盈利预期修正趋势和每股收益意外情况排名的4000多只股票的前20%，这更明确表明股票短期内可能反转 [9]

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced the pricing of $650.0 million aggregate principal amount of 1.00% convertible senior notes due 2029 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Act”). The offering size was increased from the previously announced offering size of $600.0 million aggregate principal amount of the notes. Five9 al ...

Playvox's full suite of Workforce Management solutions now available on the Five9 CX Marketplace SUNNYVALE, Calif., Feb. 27, 2024 /PRNewswire/ -- Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, today announced its partnership with Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform. Playvox's full Workforce Management (WFM) Solution is now available on the Five9 CX Marketplace, enabling businesses across all industrie ...

可转换优先股票发行 - Five9宣布拟发行总额为6亿美元的可转换优先股票，用于私募给符合条件的机构投资者[1] - 可转换优先股票将是Five9的优先、无担保债务，利息将按半年支付[2] - 可转换优先股票可在Five9选择下转换为现金、Five9的普通股或两者的组合，利率、初始转换率和其他条款将在定价后确定[3] - Five9预计将利用发行可转换优先股票的净收益的一部分支付所述的封顶认购交易的成本，并回购部分其截至2025年到期的可转换优先股票[4]

Shares of Five9 (FIVN -13.41%) fell 13.4% on Thursday after the cloud contact center platform provider's weak forward guidance overshadowed otherwise-strong fourth-quarter 2023 results.Five9 ended 2023 on a strong noteFive9's fourth-quarter 2023 revenue grew 15% year over year to $239.1 million, translating to adjusted (non-GAAP) net income of $45.1 million, or $0.61 per share. Analysts, on average, were only expecting earnings of $0.49 per share on revenue of $238 million.Five9 Chairman and CEO Mike Burkla ...

业绩总结 - 公司在2023年第四季度实现了15%的年度收入增长和17%的全年收入增长[7] - 2023年第四季度，收入同比增长15%[42] - 企业业务的订阅收入同比增长了25%[7] - 企业订阅收入占总收入的比例超过65%[44] - 2023年，国际收入同比增长29%[23] - 2023年全球合作伙伴销售认证数量同比增长三倍，合作伙伴实施数量同比增长一倍[25] - 2024年预计营收增长16%，达到10.55亿美元[50] - 2024年预计非GAAP每股收益为2.16美元[51] 用户数据 - 人工智能和自动化产品占企业新客户订购总值的17%[15] - 2023年第四季度，平均同时使用座位数同比增长19%，达到349,675个座位[47] - 公司拥有35万个并发用户，有望在经济复苏时获得增长[93] 未来展望 - 公司计划继续在创新和市场推广方面进行战略投资，以增强在市场中的领先地位[56] - 公司对2024年的基于美元的留存率有着积极的预期，并且对于来自合同积压的收入也有着极大的信心[121] - 公司对2024年的业绩充满期待，计划超过100亿美元的营收[182] 新产品和新技术研发 - 数据战略对于解锁客户体验价值至关重要[17] - 公司通过收购Aceyus公司和整合其他领先数据来源，加强了数据战略[18] 市场扩张和并购 - 公司在2023年大力投资，以增强在市场中的领导地位[19] - 公司在中国市场创下了iPhone销售收入纪录，达到了967.7亿美元[110] 负面信息 - 公司在Q4的JPMorgan数据显示信用卡和借记卡消费额度出现明显下降[102] - 公司在Q4的最大消费者中，首次出现了从Q3到Q4的连续下降，这在平台上从未发生过[103]